Online Giving

 

About Giving

Jesus told us where our treasure is our heart follows, which calls us to maximize every God-given resource for eternal rather than worldly purposes. It is our privilege to give to our church family and see the resources help people every week. We approach our stewardship, of your generous giving, with a great sense of responsibility.

Here are a few more benefits we frequently hear about online giving.

• It's a step of faith...recurring giving is deciding in advance to give faithfully.
• It allows you to give consistently...even when you're not at church.
• It allows you to focus on the service when you're at church.

 

We've Upgraded!

As of July 2, 2017 we we have a new online giving interface called Planning Center Giving. We encourage you to create a new account by clicking the GIVEONLINE button below. We think you will enjoy the simpler, better looking interface and the many types of doantion methods - credit card, debit card, text-to-give, Apple Pay and ACH (bank transfer).

 

GiveOnline

Welcome to our new system.

Here you can make a one-time contribution or set up a recurring schedule for your tithe and/or offerings.

Clicking the GIVEONLINE button above will take you to a pop-up window where you can complete your gift.

 

Legacy Login

You can continue to use the "old system" until September 3, 2017. Click here to access.

Prior to that date create your new account. Recurring giving setup through the Churchteams account will stop after September 3. All existing recurring will continue through that date.

 

Text-to-Give

Text-to-Give lets you give via text message to Riverside Church!

To get started, text any dollar amount to 84321 to give. Next, follow a quick, self-guided setup process to tie your mobile phone to your church, their donor account, and a payment source. After that, donating is as easy as sending a text.

 

Creating an Account

When you create your Giving account, you will determine your own login id (typically an email) and password. If you forget your login id or password, you can have the system email it to you by entering the email address that you used when you created your account. If you need help or cannot remember the email address you used, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also change your password at any time. Riverside Church will never call or email you to ask for your login information.

 

Security

As of July 2, 2017 we have switched from a database called Churchteams—a church management system (CMS)—to Planning Center Online. Your financial donation information is held securely by the CMS, but more specifically Stripe as the payment processor used by Planning Center Giving and Registrations. Technically, Stripe is a combination payment processor and merchant account. It takes both parts of e-commerce and bundles them into one simple service:

 

  • Payment processing: Stripe authorized and processes credit card, debit card, and ACH (bank transfer) donations.
  • Merchant account: After processing a transaction, Stripe is able to actually accept and hold the funds. Once that process is complete, Stripe then transfers the funds to the bank account of your choosing. 

 

Your financial information is secure. Credit cards and customer bank information never enters Riverside Church's servers or our Planning Center database. Instead, it goes straight to Stripe, a Level 1 PCI Service Provider

For more information about the security of your information read this article: https://planning.center/security/

 

Our Policies

You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed it cannot be canceled but it can be refunded online through a request within your account. If you have any problems or questions related to this, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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